Active Incident
Tomizone Core Network Status Support Phone: 0800 000 027 | Support Email: support@tomizone.com For Chorus outages/notifications, please visit outages.chorus.co.nz
Disruption to Voice ServicesOperational

Incident Status

Operational

Components

xDSL/UFB Internet Services, Voice Services, WiFi Services, Email Services, Healthcare ICT Services

Locations

Tomizone NZ DC Primary, Tomizone AU DC Primary


April 24, 2026 09:03 NZST
MONITORING

We have resolved the issue currently impacting inbound calling, but are still in the process of identifying the cause. We will update with the appropriate information when the cause has been identified. If you are still experiencing problems, please notify us @ support@tomizone.com

April 24, 2026 08:42 NZST
IDENTIFIED

We have identified an issue upstream that is preventing inbound calls from arriving to our network. The primary symptom is a busy tone/signal when dialing a number on our network. Engineers are already working towards resolution. If you would like calls to be forwarded to mobile in the meantime, please email us via support@tomizone.com with your request. Thank you, Tomizone Support

xDSL/UFB Internet Services




Operational

Voice Services




Operational

WiFi Services




Operational

Email Services




Operational

Healthcare ICT Services




Operational

External Services

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AWS Route 53

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Azure

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Devoli

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Google Cloud

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1

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